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Enjoy the benefits of your debit card using Samsung Pay
Samsung Pay changes how you pay by letting you carry your debit card on your phone. This contactless payment technology allows you pay with your phone at a store’s terminal, instead of swiping a debit card.
Interested in using Samsung Pay?
Learn more about how to use Samsung Pay below.
How does Samsung Pay work?
Samsung Pay uses proprietary technology that works with both Magnetic Secure Transmission (MST) and Near Field Communication (NFC) to make contactless mobile payments. MST and NFC enable eligible Samsung devices to make transactions at most card readers where you can swipe or tap your card, excluding gas station pumps.
Where can I use Samsung Pay?
Samsung Pay works almost anywhere you can swipe or tap your card. Note that Samsung Pay does not currently work at gas station pumps where you have to insert your card, but will work at most gas station cashier card readers.
Samsung Pay’s ability to emulate traditional mag-stripe transactions means that Samsung Pay will initially work at far more points of sale than NFC only mobile payment solutions such as Apple Pay. Samsung estimates that the system is accepted at over 10 million merchants worldwide. It is possible however, that some retailers will have compatible systems but will choose not to accept Samsung Pay, as many did with Apple Pay.
What devices can I use with Samsung Pay?
You can use Samsung Pay with the Galaxy S6, S6 active, S6 edge, S6 edge+ and Note 5 and newer devices that are compatible with Samsung Pay. Visit Samsung.com/pay for a full list of compatible devices.
How do I add my card?
Your Community Bank & Trust ATM & Check Card can be easily added to the Samsung Pay app by using your device’s camera to scan your card’s information, or by manually inputting the card information yourself. You will then be instructed to follow a few additional steps in order to verify your card.
How do I make an in-store purchase with Samsung Pay?
When in the store, start by either swiping-up from the home button, or opening the Samsung Pay app from your home screen. Next, select the card you want to pay with. Then, verify using your fingerprint and hover your device over the card reader where you’d usually swipe or tap your physical card to complete the transaction. If you prefer, you can set up Samsung Pay to use a PIN number instead of your fingerprint for verification.
Can Samsung Pay make an online or in-app purchase?
No, currently Samsung Pay can only be used for in-store purchases.
Do I need to be connected to the internet to make a payment?
No, an active internet connection is not required to make in-store purchases, but your device should connect to the internet at least once per day to ensure that Samsung Pay stays up to date and remains active. Samsung Pay does not require an active internet connection to activate the app or to add a new card.
Is Samsung Pay safe and secure for making payments?
Samsung Pay utilizes tokenization technology that replaces sensitive account data with a unique, secure token. This means that even if a retailer is breached, the data the hacker obtains is useless. Transactions are verified by fingerprint identification on the device. Additionally, the system does not store customer account information on the mobile device.
What if my physical ATM & Check Card is lost or stolen?
Please contact Community Bank & Trust as soon as possible. Once you receive your replacement card you can add your new card to Samsung Pay.
What if my Samsung device is lost or stolen?
If your device is lost or stolen, you can use Samsung’s Find My Mobile service to try and find it. We recommend remotely disabling the cards from Samsung Pay. You may also contact Community Bank & Trust who can perform the same action on your ATM & Check Card.
What if I need to return an item?
Any returns should be processed as they are done today. However, individual merchant return policies may vary.